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What not to do when going through a drive-thru.

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Something You Must not know.

Ok, this is for you. For you people who say obnoxious things at the drive thru speaker and think I cannot hear it. ARE YOU KIDDING ME? You think you can just tell me to hold on and then chat away about how cute the new guy is on your cell phone, or play your loud gangster white boy music without me noticing that you aren't even trying to order? COME ON!

*Sigh* Here it goes.

1. Don't talk on your cell phones while I am waiting for you to order. It is just rude and unnecessary, we don't even have a fast drive thru to begin with, so maybe wait till after the order. Plus when you get to the window it's going to be really awkward just taking your money like I don't know all about the fight you just has with your husband about your boyfriend.


2. If you do not know what you want, have hearing/seeing problems DO NOT go through the drive thru. Just come inside. I do not have time to scream the whole menu at you.

3.Keep in mind, you are not only speaking to the cashier when you are ordering, you are speaking to up to four people. So when you're telling me about the diarrhea your mother got last week from the chicken or if I'd please just give you my number, please consider the brutal insults we are throwing at you while doing so.

4. OMG DO NOT SMOKE AT MY WINDOW! If you can't smoke inside the building what gives you the right to smoke into the building? You think just because you smoke and your lungs are screwed my lungs should have to be as well? Not to mention when you flick your ashes at my face! HELLO!?! I'M HANDLING YOUR FOOD!

5.I don't want your garbage. Who ever decided it was acceptable to clean out your car at the drive thru window? I don't want your old pop cans or your Mcdonalds left overs. There's a garbage can five feet from the window. FIVE FEET. I would never even think to give the drive thru cashier MY old Wendy's bags, specially since she makes minimum wage and has a terrible job to begin with. You are not better than us, don't pretend you are.

6.Don't give me back your receipt. Do you think you're doing me a favor by telling me to keep your reciept why would I want that? Is it so hard to just take it? It's part of the order process, has been for years and years and yet you are soooooo lazy that you think I should throw it away for you. And God forbid something should be wrong with your order and you have no way of proving you didn't just steal it to begin with!

7.Don't blast your bass in the drive thru line. Is that supposed to impress me? It doesn't.

8.You seriously think it wise to be ignorant to someone who is getting your food for you? Seriously what do you get out of begin mean to me? I'm only doing my job. Which leads me to my next point.

9.Don't kill the messenger. I don't make your food I'm the cashier. You feel big and bad when you slam your food up on my counter and yell at the five foot pink haired girl until she cries? Does that help you sleep at night? You should be ashamed. I don't even make your food. Yelling at poor little old me will help you none, I do not get paid enough to deal with you.

10. Do not ever ever ever BEEP at the window. Most obnoxious thing ever. I will most diffidently be back to you. I will not abandon you, I will get you your sweet and sour sauce just as soon as your order is done. Do not beep. Please OH MY GOD do not beep. You are only embarrassing yourself. It will only make us move slower. I promise.

11.If you are going to take a billion years to order just come inside so you are not holding up my line, causing the customers behind you to perform 8,9, and 10.

12.Don't start fights with old drunk guys who are behind you in line. Fight after you guys have your food. When you get out of your cars and start throwing drinks around, well you don't look like a badass you like a dumb ass.

13.Don't go through a drive thru drunk. Seriously drinking and driving is a crime, and don't think I wont report you. So stupid.

14. I'm sure most of you haven't been drive thru cashiers so this one I'm less angry about, but don't yell at the speaker. I can hear you when you sneeze, I can hear you when you whisper angrily to your kids, I can hear your normal talking voice. Seriously no need to yell, hurts our ears and gives me the strong temptation to yell back, which isnt good for either of us.

15. Please wait to pull around until i tell you to do so. It is so annoying and rude t have someone drive away while i am still talking, it's okay if you don't care about our 1-800 number how painful can it be to just listen an extra 10 seconds?

16. When we ask if you will donate, BE POLITE. This is one of the worst points for me. I can not stand when people are rude about serious things. When i ask you to donate a dollar to feed world hunger and feed four children it's bad enough to deny me at least be nice! Do not laugh, do not insult the starving children, do not yell, do not cut me off while i'M ASKING, just be nice! Even saying no thank you or that's okay bothers me, seriously starving children is not okay and what are you thanking me for anyway? the best option here is to just donate it's only a dollar, you're getting a bunch of food for yourself you don't need, how about doing a little charity?

17. Do not be a creeper. Please do not hold my hand when I give you your drink, do not take my picture, do not say creepy and perverted things to me, If you really think any of that is acceptable and not creepy then you should obviously be in jail.

18.So this one is actually if you come inside, do not trash the lobby. We are human beings, no need for you to leave your trays on the tables tacos and chicken and such on the floors, if you're going to leave a mess you best leave some money on the table, because I am not a waitress, If you're going to treat me like one then tip me like one.

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For you great customers who already know better...

This makes me sound like a bitter person, which I am not. I am actually most likely the nicest drive thru cashier you'll ever meet, and while you all do those terrible things I stick a nice cheesy smile on my face. Anyways for those of you who have enough sense to know not to do those things already, mad props for not being the lazy scum of the earth. BRAVO! It;s customers like you that help me through the day.

Comments

flagostomos 10 months ago

I give mad props to you and anyone who works in Fast Food. I work in retail which, while quite not so bad as your field, is still a nightmare in experiencing customers who think they need to make our lives miserable. The sad thing for me is I'm related to people that treat service industry people like crap :( Nice hub.

Jennuhlee 10 months ago

lol I really didn't think anyone would read this, I appreciate it so much that you did. It;s always nice to find someone who can relate.

RandomThoughts... 10 months ago

You manage to laugh at the hardest position in retail...at least the least desired. Thank you, I worked Wendy's drive thru before they had machines to count back change...I did not know how to count back change. I did not last long at the back register... You have a great knack for humor... Thanks

A.A. Zavala 10 months ago

SO, can we get a hubbers discount? I'm always nice in the drive thru, I want my food!

Jennuhlee 10 months ago

lol yes I would absolutely give you a discount!

Jennuhlee 10 months ago

RandomThoughts, I am so sorry to hear about your Wendys experience, I couldn't even imagine adding math into all of this! Props! Thanks for reading:]

Rochelle Frank 10 months ago

Great insight into the person on the 'other side'. The scary part for me is that people who can't hear the speaker or see the menu board are actually driving cars. (Maybe they don't walk so well either?) Hard to believe that people give you their trash -- and from a competitor, no less.

Good hub-- and I liked your artwork on another one.

perfumenpromises 10 months ago

Wow, love, this is amazing!!! Also, at #10, we WILL wave at you! lmao!

Rochelle Frank 10 months ago

Are you currently doing this? If so, write down all of your experiences... it could be a book, or the basis of a book that everyone could relate to.

Jennuhlee 10 months ago

You know, that is a good idea, I have so many stories! Thank you so much for taking the time to read this and for your feedback:]

tom hellert 10 months ago

JL,

Is your refridgerator running?

Better go catch it....

Pink hair really? I didnt notice....

Where I manage people have to come in to pick up food so they usually dont give me dumb questions even on the call-ins

Most of the time its - can I use a coupon?

Sure if its one of ours-I love it when they want to use a Dominos pizza coupon or pizza hut...

Oh well good luck TH

Bud Gallant 10 months ago

Haha... I really enjoyed reading this. It's pretty incredible what some people think is acceptable at fast food restaurants. I used to work at McDonald's, and let me tell you, it gave me a whole new level of respect for people who do these jobs. It might look easy to those who don't know any better, but I'll tell you right now it was one of those most challenging jobs I ever did, and I did a lot!

Jennuhlee 10 months ago

Lol when I made this hub, I really didn't expect so many people to be able to relate and appreciate it. It really makes me feel a lot better knowing there are people who understand my pain, lol. Thank you so much.

epigramman 10 months ago

..with so much wit, and nerve and verve and plenty of writer's panache - you do it all and make me laugh and make me think - bravo to you my friend!

lake erie time, Ontario side, 12:18pm

Ebower 10 months ago

This is an eye-opener. It reminds me of my experiences with the public for the retail jobs I have had. I voted this up and awesome!

klevifusha 9 months ago

I've worked as a cashier for 3 different retail companies. I can relate with many of the issues you mentioned here. This should be mandatory reading for every customer. Thanks for sharing. Great work.

Jennuhlee 9 months ago

lol thank you so much for reading, and I agree Klevifusha it should eb mandatory, cause I swear they MUST not know how they look!

daneastside 9 months ago

lol... I will be quite.

The Taco Tagger 9 months ago

So... what I'm sitting at the window and then all of a sudden an epic guitar solo comes on... can I turn it up? I totally respect the people making my food. I don't want to eat spit in any way.

Jennuhlee 9 months ago

lol, well, it would be totally respectable if you would just politely ask the cashier if she minded;] Unless she's a bitch or he I'm so sexist.

animedevil21 9 months ago

i like # 9 the best but they were all good awesome hub!

joshycactusbutt 8 months ago

this is so true. I can think of a few more too, like when people expect you to walk them through their whole order, when they order a million and three dollars worth of food and then complain about the speed of service, or when people just flat out don't listen. I hate this job.

mia 3 months ago

I think we need to add in there when we repeat the order...listen. don't agree and then throw your drink at me when you only got 15 tacos instead of the sixteenth one you tacked on at the end. overall very good

Tyler 3 months ago

Bravo I literally just pissed myself wierd perverts holding your hand lmfao

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